Please email us at info@latikajewelry.com with your order number and question.
What Shipping Methods Are Available?
We offer free shipping!
Do You Ship Internationally?
Yes, We ship worldwide and again offer free shipping!
How Long Will It Take To Get My Package?
Your order will be ready to ship in 1 – 2 business day(s )
Aprox. Delivery Times;
United States ,Canada : 3 – 4 Business Days
UK, Europe : 7- 9 Business Days
Rest of the World : 4 – 9 Business Days
Who is responsible from customs fee?
Some countries may apply ,custom duty charges,all custom and duty charges are in buyer’s responsibility.
Do you deliver to PO BOX?
We don’t delivery to post office boxes or APO/FPO addresses.
Payment
What Payment Methods Are Accepted?
We accept credit and debit cards.
Orders & Returns
How do I place an Order?
How Can I Cancel Or Change My Order?
You must contact with us immediately.
But because of the nature of those items, We can’t accept cancel or change for:
Personalized orders,
Special demands
Do I need an account to place an order?
No, You don’t need an account.
But, opening an account is so easy and you can take advantage of campaign announcements and opportunities when you become an account.
How Do I Track My Order?
After shipping, we will share with you the tracking number and delivery company name.
How Can I Return a Product?
About Our Return Policy
We gladly accept returns and exchanges within 14 days of delivery.
Return process:
Contact with us within: 14 days of delivery
Email to: info@latikajewelry.com and explain the reason please. if necessary, take a photo of the product and attach it to the mail.
After accepting your return request, ship items back within: 30 days of delivery
Refund:
The product must be returned immediately after the return requests have been approved by us.
Otherwise:
If the product arrives late, the product will be considered as a second-hand and gradual deduction will be applied and will be refunded in the following table.
Return within 30 days : %100 refund
Return within 30-60 days : %80 refund
Return within 60-90 days : %60 refund
Return within 90-120 days : %40 refund
Return within 120-150 days : %20 refund
Return after 150 days : %0 refund
-The following items can’t be returned or exchanged
Because of the nature of these items, We can’t accept returns for:
Personalized orders,
Special demands
Where is the return address?
Our return address is in the USA, New Jersey.
I have a question with my order.
Can I include a personalized gift message with my order?
Yes of course! You can let us know what you want written in the gift card during check out a the ” order notes(optional)” box.
Gift cards options are listed below.
- Merry Christmas
- Happy Mother’s Day
- Happy Birthday
- Wish you all the best
- I Love You
- Happy Valentine’s Day
- Congrats
Who pays for the Shipping on Returns or Exchanges?
Buyers are responsible for return shipping costs. The items must be shipped back in its original condition and packaging. Buyers are responsible for the cost of shipping for both ways (to us and from us) on Exchanges and Resizes.
Didn’t find what you were looking for?
You can reach us from our contact options.
Do you sell other big platforms?
Yes, You can buy our products on our Etsy Shop or other big platforms.